Most of the items we produce are all custom items based on your unique specifications, and therefore anything that we produce for you cannot be canceled or refunded.
Similarly, sample kits are purchased for product testing, and for hygienic reasons cannot be returned or refunded.
Returns or cancellations are not accepted on any item that we manufacturer for you.
Damages must be reported within 30 days to receive a refund, credit, or replacement. The shipping cost is non-refundable.
.We do not accept Returns for Hazardous Materials, like Sodium Hydroxide (Lye) or Potassium Hydroxide.
Some orders may be subject to a 25% restocking fee.